When making a claim or an argument, the audience is really interested
in hearing proof that the claim or argument is accurate. Once they have the information and believe
that the claim is true, then they can decide if they want to adapt the
claim. In order to prove a claim or
argument accurate, we need evidence. The
book gives us three types of evidence that may be useful: examples, statistics, and testimony. I think that all three have merit, but I
would argue that the best arguments use elements from all types of evidence. First, a personal testimony always has some
power. I know that when someone is
trying to convince me of something and they have a personal anecdote, I believe
they are at least coming from a good place.
If they have experienced a problem and either want other people to
realize the problem, or they have a solution, I think that it is at least
important to try to understand where they are coming from. Personally, I think statistics are very
powerful. If the person making the
argument can say that a certain percentage of people have experienced a problem
or they can make a claim about a product and back it up with numbers, it makes
the argument a lot stronger. However, it
is also important to note that the evidence must also come from a credible
source. We have talked about the
importance of credibility of the person making an argument, but we must also be
sure that the sources the person uses are credible. If someone is citing an example or a story
from someone else, I do not think trusting a blog post or simple online review
is the best. Or, if someone is using
statistics from a third party, I think that it should be from a peer reviewed
study or at least a reputable organization.
Chapter five focuses primarily on identifying and developing propositions for problems that people think are relevant. It goes over 6 steps for choosing a valid proposition based on a perceived “feeling of doubt.” While all six steps may not be necessary, the collectively ensure a well thought out and firm proposition. The six steps include identifying the question, surveying implicated objectives (or understanding what is the goal accomplishment in regard to the question), searching for new information, considering alternative options, considering costs and risks of each potential proposition, and then finally choosing one of the propositions. The authors then go on to talk about analyzing and strengthening the proposition chosen. This includes identification and ranking of the issues that the proposition addresses as well as understanding how the decision makers will react to these issues and propositions. In general, with all these methods of critically analyzing the proposition, ...
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